Article by Joe Calve Thomson Reuters recently released the first edition of a new semiannual report focused on legal department operations. It’s called the Legal Tracker LDO Index Benchmarking & Trends Report, which puts it squarely under the company’s e-billing and matter management brand, Legal Tracker. (Tracker evolved out of Thomson’s 2010 acquisition of Serengeti...
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Interview with Clifford Barr / Andeavor Clifford Barr is an associate general counsel for Andeavor, an integrated marketing, logistics and petroleum refining company. Until recently the company was called Tesoro Corporation, where Barr was employed for a dozen years. His job there changed dramatically about a year ago, when the company hired Kim Rucker as...
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Interview with Mike Dillon / Adobe Systems Inc. Mike Dillon, the general counsel of Adobe Systems Inc., isn’t fond of the way many lawyers write. And it’s not just the legal briefs that are anything but. His dissatisfaction even extends to contracts like nondisclosure agreements. So, not long after he landed at the software company...
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Article by Eric Lambert  Nondisclosure agreements (NDAs) – also known as confidentiality agreements, confidential disclosure agreements and proprietary information agreements – are something most business leaders and attorneys deal with from time to time. However, few companies have formalized why, when and how NDAs should be used. Different people at the same organization may have very...
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Interview with Alisa McLellan / Inventus Alisa McLellan, a licensed attorney, is the director of project management for the Chicago and New York offices at Inventus. She and her team work with inside and outside counsel to manage large data-collection projects for both litigation and internal investigations. In this interview, Alisa shares strategies for managing highly effective and cost...
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The GC’s Right Hand: A legal ops trailblazer found her way when there was no trail. Now she helps others find theirs. Interview with Christine Coats / Oracle Corporation Christine Coats has made bringing new speed and efficiency to legal operations the focus of her career. After an early stint with IBM, she became Director of Legal Operations at Symantec in 2005, at a time when the function barely existed. At Symantec, she acted as the general...
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By Jason Mark Anderman / American Express Company What if you and your counterparty possessed 100 percent certainty that every word and every signature in every contract you’ve negotiated were perfectly accurate? What if every payment obligation could be automatically enforced without human involvement? What if you could stack contractual duties in condition-precedent dominoes so...
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Interview with Linda Hovanec / Wolters Kluwer ELM Solutions Linda Hovanec is a senior director in product management, global business intelligence and analytics at Wolters Kluwer ELM Solutions. Lately, she has been devoting a good deal of time to studying law departments’ billing processes. A recent survey that ELM Solutions collaborated on revealed that companies...
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